How long do I have to initiate a return or exchange?

At Big Deal Shopping, we strive to provide a reasonable time-frame for initiating returns or exchanges. The exact time-frame may vary depending on the product category and specific return policy associated with the item. Generally, we offer a 30-day window from the date of delivery to initiate a return or exchange for most non-perishable items.

It's important to initiate the return or exchange process within the specified time-frame to ensure eligibility. This time-frame allows us to maintain the necessary standards for product condition and streamline the return process for both customers and our team.

For perishable or time-sensitive products, the return or exchange window may be shorter to ensure the freshness or usability of the item. Please check the specific product page or contact our customer support team for the precise return or exchange time-frame for such products.

To initiate a return or exchange, please reach out to our customer support team. They will guide you through the process, provide you with any necessary forms or instructions, and address any queries or concerns you may have. It's important to provide all the required information and adhere to the return guidelines to ensure a smooth return or exchange experience.

We recommend reviewing the complete details of our return and exchange policy, including the specific time-frame for initiating returns, on our website or contacting our customer support team for further clarification. They will be happy to assist you with any questions or concerns you may have regarding the return or exchange process.

Please note that our return and exchange policy is subject to change, and any updates or modifications will be communicated on our website or during the checkout process.