How long does it typically take to receive a response from customer support?

At Big Deal Shopping, we strive to provide prompt and efficient customer support to address your inquiries and concerns. While response times can vary depending on the volume of inquiries and the complexity of the issue, we aim to respond to customer inquiries immediately during our regular support hours.

Please note that in some cases, it may take longer to provide a resolution or answer to more complex issues that require additional investigation or consultation with relevant departments. Rest assured, we are committed to resolving your inquiries as quickly as possible while ensuring the accuracy and quality of our responses.

If you have not received a response within the expected time-frame, we apologize for any delay and kindly ask for your patience. Sometimes, factors such as high volumes of inquiries or unforeseen circumstances may contribute to longer response times.

If you have any urgent matters or require immediate assistance, we recommend reaching out to us during our regular support hours through alternative contact methods, such as phone or live chat, if available. This way, we can provide you with more immediate support.

We appreciate your understanding and cooperation. Our customer support team is dedicated to assisting you and providing the best possible service. Thank you for choosing Big Deal Shopping.